Refund policy

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and , if approved, your refund will be processed. A store credit will automatically be applied to your account or, if applicable, refund to credit card or original method of payment.

Returns:

All sales are final unless otherwise noted - No Returns. If you are not sure of the purchase - don't do it.

In the event that item has arrived damaged - we will arrange for shipping it back to us. In order to return a damaged item, please EMAIL US (here) to receive an RMA (Return Merchandise Authorization) number. It must be in the original packaging.

Additional non-returnable items:
Gift cards, Books, CD, DVD, or any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.

Shipping: 

We offer free shipping within continental US. We ship via UPS. For other locations, please Contact Us

Original Icons ship within 2-3 days from the order. Author Icon Recreations require 2-3 weeks for making and curing prior to fulfillment.

If your item has arrived damaged - we will arrange for shipping it back to us. Otherwise, please see above.

 

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